Kapama Private Game Reserve is proud to announce that all four Lodges have been recognized as 2021 Tripadvisor Travellers’ Choice award winners. This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned great traveller reviews on Tripadvisor over the last 12 months. As challenging as the past year was, all four Kapama Lodges: Kapama River Lodge, Kapama Buffalo Camp, Kapama Southern Camp and the flagship Kapama Karula stood out by continuously delighting travellers.
” As this award is based on guest experience and reviews, we could not have come this far without our valued guests. Guest satisfaction and delivering exceptional service is a crucial part of our mission statement and we are thrilled our guests recognize our team’s commitment to delivering on that promise, especially during a very difficult year” says Nicole Walker, Brand Manager – Kapama Private Game Reserve
“Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
To see travellers reviews and popular features of Kapama Private Game Reserve, visit the Tripadvisor website here